Townsends

Unprofessional, not worth a single penny they charge, and they charge you double of what others do. They don't care about u once they have your money. All the reviews are paid. Don't trust ... Read Full Review

I found Townsend and Charles in particular very friendly and helpful, they accommodated our every need and made the process very quick and easy. Charles always went out of his way to help us when we had questions and queries and if we decide to move, we'll definitely go through them ... Read Full Review

When I started my house hunt for a rented property I called as many estate agents and left my details and requirements with them and it turned out that for a vast majority of the time I didn't hear from anyone else other than Townsends estate agents. Aleksandra especially has been exceptional in ... Read Full Review

Coming in from overseas with limited time on my hands to rent an apartment. Jeanne gave me excellent help, first by email and then in person in finding a suitable property. Also putting all the paperwork together swiftly making me leave for home knowing I have a lovely flat to move into when I ... Read Full Review

Not only were the team very pleasant to deal with, they worked on getting our property marketed and potential buyers confirmed with appointments within 24 hours. We had several offers which town ends helped us to negotiate and offered clear advice throughout the process. This was all done in record ... Read Full Review

Chad maintained frequent contact with us and updated us quickly with all significant developments. The entire process was very professional and I would recommend this ... Read Full Review

Very please with the service we received from Clint. He was very efficient and kept informed at all times. He was able to find and secure a property for us very quickly, which was something that was very important to us. Would recommend any ... Read Full Review

I could not be more pleased with the way I have been dealt with on purchasing a property with Townsends. I dealt with a man called Harrison Moore who was there to help and answer any questions or queries I had through out the whole process and was there every step of the way. I wish that every ... Read Full Review

Sophie was very helpful and we were kept well informed and up to date through out the transaction. The deal was dealt with in a professional manner and a swift conclusion was brought about, we were all very happy with the final offer and a brilliant new tenant. Thanks a lot ... Read Full Review

Michael was friendly and approchable from the moment we walked into the office. We popped in at the end of the day on a Saturday just to register, after a 10 minute chat we were on our way to see a property and 2 days later our offer had been accepted. The whole process was simple and easy and ... Read Full Review

The sales team, three different people over the weeks, really made an effort in pushing the property to perspective buyers. Once sold, Gemma has kept me well posted with regard to issues with my buyer and update on the sale, which has helped me see this smoothly through to ... Read Full Review

Excellent service provided by Brad Springett and his colleague. It only took 2 days to rent my property through them, both seemed very dedicated and determine to find me a tenant. Was willing to negotiate on fees - they matched another agents fees making it worthwhile for me to switch. Would ... Read Full Review

I was very happy with the services provided by Rohan & his team at Townsends in Chiswick. They were very helpful & was done efficiently. Thanks very ... Read Full Review

I used Townsends for the first time. let only service. and i feel the service has been the best to date. i have been a Landlady for the past 15 years so i have had many dealings with Agents. Stacey from Townsends . Turned up on time for the first viewing . Smart and was very informative. we ... Read Full Review

I am rented through many agents before but I have found Townsends in Croydon to be the most helpful and offered by far the best service that I have come across with Estate Agents. Both Diane and Stacey were outstanding with their customer service, knowledge of the local area and helped with any ... Read Full Review

I have used Estate Agents before and I found Townends far more efficient and quick to respond to queries. The have managed to sell my property in a few months allowing us to move on in the next stage of our life. The worst feeling when selling a property is the 'not knowing' if the people who are ... Read Full Review

I have known Diane for a number of years and she both an excellent Sales & Lettings manager/negotiator who provides good customer service. I would recommend her for ... Read Full Review

I have dealt with the above members of staff, aswell as Diane Armstrong in your Croydon office. Stacy valued my property and kept to "her word" that my property would be rented within the week, which it was. The staff have been very thorough ensuring my questions are answered ... Read Full Review

In June 2010 the water started dripping from our ceiling. We asked Townends for help but they said there was nothing they could do. I had to find the private telephone number of the gentlemen owning flat above us myself; as you can imagine it wasn't easy. Townends officers did nothing to help ... Read Full Review